Frequently Asked Questions
Everything you need to know about your Petzyo style experience.
How do I determine the right size for my pet?
We provide a detailed size guide on each product page. We recommend measuring your pet's neck, chest, and length while they are standing to ensure the most comfortable fit.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn apparel in original packaging. Please ensure items are free of pet hair and odors to qualify for a full refund.
How long does shipping take?
Standard shipping typically takes 3-7 business days. Express shipping options are available at checkout if you need your pet's new outfit for a special event.
Are Petzyo garments machine washable?
Most of our fashion line is machine washable on a gentle cycle. However, we recommend checking the specific care label on each garment for detailed maintenance instructions.
Do you offer international shipping?
Yes, we ship our pet fashion collections worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options like Afterpay and Klarna to make your shopping experience seamless.